shop policies

RETURN POLICY: Please note that all sales are final. Due to the hand-made and fresh nature of our products, we do not accept returns, exchanges, or cancellations once an order has been processed for shipping. This policy ensures the highest quality and potency of our products.

DAMAGED OR DEFECTIVE ITEMS: If you receive a product that is damaged or defective, we sincerely apologize. Please contact us within 72 hours of delivery at info@lelandfrancis.com with photographs of the issue. We are committed to resolving any such problems swiftly and satisfactorily.

PRODUCT CLAIMS: Leland Francis lists the ingredients in our products and their commonly recognized benefits. However, we do not make any specific claims about the effectiveness of these ingredients.

INTERNATIONAL SHIPPING: International customers are responsible for all VAT, tariffs, duties, or taxes imposed by their respective countries. These additional charges are not the responsibility of Leland Francis LLC.

EMAIL SUBSCRIPTION: Stay informed with the latest from Leland Francis by joining our email list. We ensure the privacy of your personal information and will never share it with third parties. Subscribe for updates, exclusive offers, and more, delivered straight to your inbox.

SMS SUBSCRIPTION: Join our SMS list to receive timely updates and exclusive offers directly to your phone. Like our email list, we respect your privacy and will never share your number with third parties. Stay connected with Leland Francis for the latest news and special announcements via text messages.